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Salesforce Marketing Cloud Training

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Reviews 4.5 (1.6k)
Rated 4.7 out of 5

Learners : 700

Duration :  30 Days

About Course

🌐 What Is Salesforce Marketing Cloud?

Salesforce Marketing Cloud (SFMC) is a powerful digital marketing automation platform that enables businesses to create personalized customer journeys across multiple channels — including email, SMS, social media, and web. It helps organizations build targeted campaigns, analyze customer engagement, and drive meaningful interactions using data-driven insights.
Salesforce Marketing Cloud is widely used by enterprises for B2C and B2B marketing, customer relationship management, and omnichannel automation.

Its core capabilities include:

  • Journey Builder: Design automated, personalized customer journeys.
  • Email Studio: Create and manage data-driven email campaigns.
  • Mobile & Social Studio: Engage customers via SMS, push notifications, and social platforms.
  • Audience Builder & Data Studio: Segment and analyze customer data for precision targeting.
  • Analytics Builder: Track performance metrics and campaign ROI using real-time dashboards.

📊 Course Features Typically Included

Most professional training providers (such as Viswa Online Trainings, Udemy, Coursera, and Trailhead Academy) include the following features:

  • ✅ Instructor-led online sessions & recorded tutorials
  • ✅ Hands-on exercises using the Salesforce Marketing Cloud platform
  • ✅ Real-world project scenarios on campaign automation and lead nurturing
  • ✅ Certification and interview preparation support
  • ✅ Lifetime access to learning materials and updates
  • ✅ Guided assistance for Marketing Cloud setup and integration

🎓 Key Learning Outcomes

After completing the Salesforce Marketing Cloud Online Training, learners will be able to:

  • Understand Marketing Cloud architecture, modules, and data models
  • Build automated customer journeys using Journey Builder and Automation Studio
  • Design and execute email and SMS campaigns effectively
  • Integrate Marketing Cloud with Salesforce CRM and third-party tools
  • Use data extensions, filters, and segmentation to manage audiences
  • Measure campaign success through analytics and reporting tools

These skills prepare learners for in-demand roles such as:

  • Salesforce Consultant
  • Digital Marketing Automation Specialist
  • Salesforce Email Marketing Expert
  • CRM Marketing Analyst
  • Campaign Automation Manager

📍 Bonus: Certification Tracks

Learners can pursue globally recognized certifications, including:

  • Salesforce Certified Marketing Cloud Email Specialist
  • Salesforce Certified Marketing Cloud Consultant
  • Salesforce Certified Marketing Cloud Administrator
  • Viswa Online Trainings – Salesforce Marketing Cloud Professional Certification

Salesforce Marketing Cloud Training Course Syllabus

Subscribers
  • Lists
  • All Subscribers List
  • Exclusion List
  • Publication Lists
  • Suppression Lists
  • Data Extensions
  • Shared Data Extension
  • Create & Send an Email
  • A/B Testing
  • Tracking
  • Profile Management
  • Preference Management
  • Data Filters
  • Sales force Setup
Contact Builder
  • Data Extensions
  • Lists
  • All Contacts
  • Data Sources
  • Imports
  • Contact Deletion
  • Best Practices
Content Builder
  • Email Message
  • Email Template
  • Content Blocks
  • SMS Message
  • Mobile App
  • Upload
  • Best Practices
Mobile Studio
  • Overview
  • Mobile Connect
  • Overview
  • Administration
  • Import & Manage Contacts
  • Message Creation
  • Mobile Push
  • Overview
  • Creating App
  • Real time Examples
Analytics Builder
  • Reports
  • Standard Reports
  • Running Reports
  • Report Catalog
Automation Studio
  • Overview
  • Create and Schedule an Automation
  • Automation Studio Activities
  • SQL Query Activity
  • Send Email Activity
  • Import File Activity
  • File Transfer Activity
  • Script Activity
  • Filter Activity
  • Data Extract Activity
  • Wait Activity
Journey Builder
  • Overview
  • Journey Creation
  • Journey Entry Sources
  • Journey Canvas Activities
  • Send Email Activity
  • Decision Splits
  • Engagement Splits
  • Random Splits
  • Joins Activity
  • Update Contact Activity
  • Sales and Services Cloud Activities
  • Journey Settings
  • Best Practices
AMPSCRIPT
  • Overview
  • Real time Use cases of all functions
  • How to use Amp script in Emails
  • Commonly used functions
SQL
  • Writing SQL Queries
  • Joins implementation
  • Complex SQL query demonstration
SSJS
  • Writing SSJS code from scratch
  • Displaying output of all SSJS functions in landing pages
  • Real time examples of all SSJS functions
Web Studio
  • Cloud page creation
  • Landing page creation
  • Data saving in DE using smart capture
  • Publishing landing pages
Salesforce Marketing Cloud Course Key Features

Course completion certificate

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Salesforce Marketing Cloud Online Training FAQ'S

What is Salesforce Marketing Cloud?

Salesforce Marketing Cloud (SFMC) is a digital marketing platform that enables email, social, mobile, and web marketing campaigns with automation and analytics.

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What are the key features of Salesforce Marketing Cloud?

Key features include Email Studio, Journey Builder, Automation Studio, Audience Builder, Analytics Builder, and Personalization tools.

What is Journey Builder in Salesforce Marketing Cloud?

Journey Builder allows marketers to design automated, personalized customer journeys across multiple channels.

How does Salesforce Marketing Cloud integrate with Salesforce CRM?

SFMC integrates with Salesforce CRM to synchronize customer data, segment audiences, and trigger campaigns based on CRM events.

What are best practices when using Salesforce Marketing Cloud?

Use segmented audiences, personalized messaging, automation workflows, performance analytics, and regularly test campaigns for optimization.

Reviews

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syed sayyad
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Nice place to learn with commitment and extra sessions to learn advance topics.
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Jatoth Laxman
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Very nice 😊 satisfied
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PAVAN KUMAR
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The training was very well-structured and easy to follow. The progression from foundational topics to advanced concepts made the learning experience smooth and engaging.
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venkataramanareddy beeram
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Very good for people who is going to enchance cloud technology
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Vishwa Teja
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Really good consultancy with a friendly and supportive team. They guide you at every step and keep you updated, which makes the whole process smooth. Definitely recommend for freshers and job seekers.
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Jayasimhareddy Chamala
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My trainer RAVI was excellent in delivering SAP Analytics Cloud (SAC) training. The sessions were clear and informative, and the overall training experience was very good. The only suggestion I have is that more hands-on practice would help students understand the subject even better. I truly appreciate her honesty and support, especially in handling the server issues during the course. Anyone looking to learn SAC can confidently trust and enroll in this training.
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Vanama jithendra
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I recently completed my course in VISWA online trainings it is a good experience for me basically my college faculty don't clarify my doughts but they clearly gave clear explanations for all my doughts with patience. Thank you VISWA for improving my skills ❣️
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Siddhartha Mothukuri
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Learnt SAP EWM and it has been a really good experience with VISWA Online Trainings and trainer has been excellent in terms of his understanding in business as well as SAP. Thank you

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