Salesforce BA (Business Analyst) Training
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Our Salesforce BA is a project-based, business-improvement role. Business analysts help guide businesses to improve business processes and efficiency in Salesforce. They elicit, document, and analyze requirements around business challenges, and then produce data-driven solutions. Think of the Salesforce business analyst as an interpreter. They’re the go-to person when it comes to communication between IT and business stakeholders to ensure all involved work together to attain the best results.
Salesforce BA Training Course Syllabus
✔ What is Cloud Computing?
✔ Overview on SaaS, PaaS, IaaS
✔ ✔ What is CRM? Architecture of CRM and Its uses.
✔ Creation of Salesforce Account for Practice.
✔ Overview of MVC Model M-Model, V-View and C-Controller
✔ Deep understanding on Applications, Objects, Fields, Tabs
✔ Understanding Salesforce User Interface
✔ Understanding Sales Standard App
✔ Objects – Standard & Custom
✔ Fields – Standard & Custom
✔ Data Types
✔ Creation of Object, Tab & App
✔ Field Dependencies – State & Country Example
✔ Object Relationships
✔ Lookup Relationship and Master-Detail Relationship
✔ Junction Object (Many To Many Relationship)
✔ Lookup Filters
✔ Formula Fields
✔ Rollup Summary Field
✔ Introduction to Page Layout?
✔ Profiles – Set of Permissions, Visibilities
✔ Users and Profiles
✔ Permission Sets – Additional Permissions
✔ Field Level Security
✔ Record Types
✔ Record Types and Page Layouts
✔ Record Ownership
✔ Sharing Settings – OWD, Sharing Rules, Manual Sharing
✔ Organization-Wide Defaults
✔ Sharing Rules
✔ Manual Sharing
✔ Creating Profile, Permission Set, Sharing Settings
✔ Creating Roles & Implementing Role Hierarchy
✔ Creating Queue, Setting up Public Groups
✔ Validation Rules
✔ Workflows & Approval Processes
✔ Auditing Process
✔ Field History Tracking
✔ Data Management
✔ Process Builder
✔ Classic Reports
✔ Lightning Reports
✔ Dashboard(Classic & Lightning)
✔ Apex Triggers
✔ SOQL and SOSL
✔ Visualforce Pages
✔ Apex Classes
✔ Standard Controller & Standard List Controller
✔ Custom Controller
✔ BA Process and Techniques.
✔ Stakeholder Need Analysis.
✔ Introduction to Software Development Life Cycles.
✔ Requirement Lifecycles
✔ SLDC Models (Waterfall, Spiral, Agile, Incremental)
✔ Requirement Analysis and Transformation Techniques.
✔ Functional and Non-Functional Requirements.
✔ Finalizing Requirement
✔ BRS & SRS document
✔ Overview of Testing and UAT Testing.
✔ Impact Analysis in Software Testing
✔ Business Analysis Process and ER Diagram
✔ Tools for Designing use cases and data mode.
|Live Instructor Based Training With Software|
|Lifetime access and 24×7 support|
|Certification Oriented content|
|Hands-On complete Real-time training|
|Get a certificate on course completion|
|Live Recorded Videos Access|
|Study Material Provided|
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Salesforce BA Training FAQ'S
Basically, BA is a link or a liaison between varying stakeholders who belong to diverse domains in a company. A business analyst should have the competency to fulfill business goals and balance the requirements of varying stakeholders.
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A business analyst should have exceptional negotiation and communication skills. Problem-solving, analytical thinking, and decision-making are some of the important attributes. Furthermore, BA should have adequate industry knowledge, technical proficiency, and business process management skills.
Some of the technical tools and skills include SQL, ERP systems, database knowledge, Google Docs, MS Office Suite, and more. On the other hand, some of the business analysis and non-technical skills include requirement elicitation, documentation, business process management, and more.
INVEST stands for Independent, Negotiable, Valuable, Estimable, Sized appropriately, and Testable. This term is generally used by project managers and business analysts to deliver quality products and services.
Project deliverables are the set of measurable products and services delivered to the end consumer once the project is completed. It is basically the result of a project.