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Salesforce Data Cloud Certification Training

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Reviews 4.9 (4.6k+)

Rated 4.7 out of 5

Learners : 1080

Duration : 25 Days

About Course

🌐 Salesforce Data Cloud Online Training

Salesforce Data Cloud (formerly Customer Data Platform – CDP) is a powerful data platform by Salesforce that enables organizations to unify, manage, and activate customer data in real time. It helps businesses create a single source of truth by bringing together data from multiple systems like CRM, marketing, and external sources. With the rise of data-driven decision-making, professionals skilled in Salesforce Data Cloud are in high demand for roles in data engineering, CRM analytics, and customer experience management.

This course provides in-depth, hands-on experience in data integration, data modeling, identity resolution, segmentation, and real-time activation using Salesforce Data Cloud.

🚀 Its Core Capabilities Include:

Data Integration:
Ingest data from multiple sources like CRM, APIs, and external systems.
Identity Resolution:
Unify customer data to create a single customer profile.
Data Modeling:
Design data models and relationships for better insights.
Segmentation & Activation:
Create audience segments and activate them across channels.
Real-Time Data Processing:
Process and analyze data in real time.
Analytics & Insights:
Generate reports and dashboards for decision-making.
Data Governance & Security:
Ensure data privacy, compliance, and secure access.

📍 Bonus: Certification Tracks

Salesforce Data Cloud Associate Certification
Salesforce Data Cloud Developer Certification
Salesforce Data Cloud Application Developer Certification
Salesforce Data Cloud Expert Certification (Viswa Online Trainings)

Salesforce Data Cloud Training Course Syllabus

Introduction

What is Data Cloud
Data Cloud Zero Copy Architecture
Architecture of Data Cloud

Access Management in Data Cloud: Object and Record Level

Permission Sets
Data Space

Core Data Structures in Salesforce Data Cloud

DSO – Data Source Object
DLO – Data Lake Object
DMO – Data Model Object
Inserting Data in Salesforce Developer Org
Relationships Between DSO, DLO, and DMO

Data Ingestion and Storage Techniques

Ingest Custom Objects from Developer Org into Data Cloud
Ingest Standard Objects from Salesforce Developer Org into Data Cloud
Ingest Data into Data Cloud Using Ingestion API via Postman

Data Modeling and Attribute Mapping

What is Data Modelling
Standard DMOs: Party Subject Area and Contact Point Objects
Aligning Ingested Data with Data Cloud Models

Data Transform

What is Data Transform
Batch Data Transformation
Streaming Data Transformation

Data Space

• What is Data Space

Identity Resolution

What is Identity Resolution
Rule Sets in Identity Resolution
Matching Rule in Identity Resolution
Reconciliation Rule in Identity Resolution

Calculated Insights

What is calculated insights
Use case of Calculated Insights
Streaming Insights
Real time insights
Calculated insights using visual builder
Calculated insight using SQL

Segmentation

What is segmentation
Types of segmentation

Activations and Activation Targets

What are Activations and its use cases
What are Activation Targets and its use cases

Data Explorer

What is Data Explorer
Exploring Data Explorer with Example

Einstein Studio

What is Einstein Studio
Setup Einstein Studio and its use cases
Understanding External Machine Learning Models
Personalizing customer experience with Einstein Studio

Query Editor

Writing SQL Queries in Data Cloud
Preview Query Results

Data Governance

Understanding Tag Creation and Tag Usage
Understanding Classification Creation and Usage
Understanding Taxonomies Creation and Usage
Understanding Policies Creation and Usage

Profile Explorer

What is Profile Explorer
Exploring Profile Explorer with Example

Data Graph

Understanding Data graph
Understanding DMO relations in Data graph
Scenario usage of data graph

Real Time Project on Customer Buying Behavior Analysis

Data Setup
Setup DMO & DLO and Data Cleanup using Data Transform
Setup Identity Resolution
Setup Calculated Insights
Setup Segments and Activations

Salesforce Data Cloud Course Key Features

Live Instructor based training with software
Certification Oriented content
Hands-on complete Realtime training
Flexible schedule demo's & classes
Live recorded videos access
Study material provided
JOB Assistance

Course completion certificate

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Salesforce Data Cloud Online Training FAQ'S

What is Salesforce Data Cloud?

Salesforce Data Cloud is a platform that unifies customer data from multiple sources to create a single customer view for analytics and activation.

What is Identity Resolution?

Identity Resolution is the process of matching and merging data from different sources to create a unified customer profile.

What are Data Streams in Data Cloud?

Data Streams are used to ingest and bring data from various sources into Salesforce Data Cloud.

What is Segmentation in Data Cloud?

Segmentation is the process of grouping customers based on specific criteria for targeted marketing and engagement.

What is Data Activation?

Data Activation is the process of using processed data to trigger actions like campaigns, notifications, or personalization.

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