SAP CS (Customer Service) Certification Training

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Learners : 1080

Duration :  30 Days

About Course

In order to create a lightweight, highly functional application, SAP Commerce implementation partners can coordinate pages, widgets, and processes on a per-customer basis using the customized, widget-based SAP CS Module. Enrol right away to get certified.

SAP CS Training Course Syllabus

Master Data in SAP CS

✔ Serial number Creation
✔ Equipment Creation
✔ Functional Location
✔ Installed Base
✔ Work Center Creation
✔ Cost Center Creation
✔ Activity Type
✔ Activity Pricing
✔ Maintenance Plant
✔ Maintenance Planning Plant

Configuration in SAP CS

✔ Serial Number Management
✔ Serial number Profile creation
✔ Assigning to Material
✔ Serial number creation
✔ Activating Equipment’s
✔ Equipment
✔ Creating a Piece of Equipment
✔ Using List Editing for Equipment
✔ Changing a Piece of Equipment
✔ Changing the Maintenance Plant
✔ Change View Selection
✔ Displaying an Equipment Master Record
✔ Activating/Deactivating Equipment
✔ Flagging a Piece of Equipment for Deletion
✔ Displaying Usage Times
✔ Displaying the Structure List and the Structure Graphic
✔ Equipment at Functional Locations
✔ Creation Functions for Functional Locations
✔ Creating a Functional Location
✔ Creating a Functional Location for the Reference Location
✔ Creating a Functional Location Using a Copy Reference
✔ Assigning a Superior Functional Location
✔ Changing and Displaying a Functional Location
✔ Renaming Functional Locations
✔ Changing the Maintenance Plant in a Functional Location
✔ Activating/Deactivating Functional Locations
✔ Installing/Dismantling Equipment from the Functional Location Master Record
✔ Creating a Partner for the Technical Object
✔ Creating an Installed Base
✔ Creating an Installed Base with a Reference
✔ Creating an Installed Base from Sales Data
✔ Creating an Installed Base from Production Data
✔ Displaying an Installed Base
✔ Displaying an Installed Base from the Notification
✔ Structure Processing of an Installed Base
✔ Environment Display for the Installation
✔ Warranty Assignment
✔ Warranty Counters and Characteristics
✔ Master Warranty
✔ Status Profile
✔ Task List
✔ Task list for Technical object
✔ Measuring Points
✔ Measurement Documents
✔ Notification Types Creation
✔ Damage Code Configuration
✔ Cause Code Configuration
✔ Partner Determination Procedure Configuration
✔ Scheduling Types Configuration
✔ Maintaining Control Keys
✔ User Status Configuration for Notification Types
✔ Task List Configuration for Notification Types
✔ Configuring Priority Types
✔ Service Order Type Creation
✔ Scheduling in SAP CS
✔ Service Order Processing
✔ Notification and Order Integration
✔ Control Key Configuration
✔ User Status Configuration for Order Types
✔ FOC Order Type Configuration
✔ Allocation Structure
✔ Settlement Profile Creation
✔ Sales Order Type Configuration
✔ DMR types configuration
✔ DIP Profile Configuration
✔ Settlement Profile Configuration
✔ Completion Confirmation
✔ Overall Confirmation
✔ Confirmation of External Services & External materials
✔ Billing Process
✔ Teco
✔ Order Settlement
✔ Business Completion of Order
✔ Maintenance Plan
✔ Single cycle plan
✔ Scheduling Maintenance Plan

Business Process in SAP CS

✔ Internal Service Processing
✔ External Service Processing
✔ In-House- Repair
✔ Repair-At-Site
✔ AMC Process

Live Instructor Based Training With Software
Lifetime access and 24×7 support
Certification Oriented content
Hands-On complete Real-time training
Get a certificate on course completion
Flexible Schedules
Live Recorded Videos Access
Study Material Provided

SAP CS Training - Upcoming Batches

7th NOV 2022

8 AM IST

Weekday

Coming Soon

AM IST

Weekday

5th NOV 2022

8 AM IST

Weekend

Coming Soon

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Weekend

Don't find suitable time ?

CHOOSE YOUR OWN COMFORTABLE LEARNING EXPERIENCE

Live Virtual Training

  • Schedule your sessions at your comfortable timings.
  • Instructor-led training, Real-time projects
  • Certification Guidance.
Preferred

Self-Paced Learning

  • Complete set of live-online training sessions recorded videos.
  • Learn technology at your own pace.
  • Get access for lifetime.

Corporate Training

  • Learn As A Full Day Schedule With Discussions, Exercises,
  • Practical Use Cases
  • Design Your Own Syllabus Based
For Business

SAP CS Training FAQ'S

How Can A Planning Version Be Frozen And Unfrozen ?

The planning Version can be frozen and unfrozen using Function Module /SAP CS/TS_PAREA_VERSIO_FREEZE so that no further changes to the planning version can be done.

What Is Release Profile ?

To release time series data from DP to SNP/PPDS, a release profile is used. You must specify the DP Planning Area, the time series key figure, the SNP Category Type (usually FA), and the release location for the data. You can keep a Daily Buckets Profile, which will specify the number of working days (determined by the Shipping Calendar kept for the location master) beginning on and from the From Date if released online or interactively, or the number of working days of the planning horizon when released automatically. How the demand plan is released to SNP from DP is determined by the Period Split (blank, 1, and 2) parameter on the SNP2 tab of the location-product master.

What Is The Usage Of Period Factor ?

The Availability Date of a Receipt element inside a time bucket (period) is determined by the Period Factor stored in the SNP PPM or Transportation Lane. The system calculates the precise availability date/time of the receipt items inside a period by adding a time interval to the period start time (which it obtains by multiplying the period factor by the period length). You can enter a factor in the range of 0 to 1, with 0 representing the beginning of the time, 0.5 the halfway, and 1 the conclusion. The system considers all weekdays when determining the availability date and hour, therefore it does not take into account any days that have been designated as holidays in the calendars.

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