Salesforce BA (Business Analyst) Training
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Our Salesforce BA role focuses on business improvement and is project-based. Salesforce business process and efficiency improvements are guided by business analysts. They gather needs around business difficulties, document and analyze them, and then provide data-driven solutions. Think of a business analyst for Salesforce as an interpreter. They are the go-to person for IT and business stakeholder communication to make sure everyone is engaged and works together to achieve the best results.
Salesforce BA Training Course Syllabus
✔ What is Cloud Computing?
✔ Overview on SaaS, PaaS, IaaS
✔ ✔ What is CRM? Architecture of CRM and Its uses.
✔ Creation of Salesforce Account for Practice.
✔ Overview of MVC Model M-Model, V-View and C-Controller
✔ Deep understanding on Applications, Objects, Fields, Tabs
✔ Understanding Salesforce User Interface
✔ Understanding Sales Standard App
✔ Objects – Standard & Custom
✔ Fields – Standard & Custom
✔ Data Types
✔ Creation of Object, Tab & App
✔ Field Dependencies – State & Country Example
✔ Object Relationships
✔ Lookup Relationship and Master-Detail Relationship
✔ Junction Object (Many To Many Relationship)
✔ Lookup Filters
✔ Formula Fields
✔ Rollup Summary Field
✔ Introduction to Page Layout?
✔ Profiles – Set of Permissions, Visibilities
✔ Users and Profiles
✔ Permission Sets – Additional Permissions
✔ Field Level Security
✔ Record Types
✔ Record Types and Page Layouts
✔ Record Ownership
✔ Sharing Settings – OWD, Sharing Rules, Manual Sharing
✔ Organization-Wide Defaults
✔ Sharing Rules
✔ Manual Sharing
✔ Creating Profile, Permission Set, Sharing Settings
✔ Creating Roles & Implementing Role Hierarchy
✔ Creating Queue, Setting up Public Groups
✔ Validation Rules
✔ Workflows & Approval Processes
✔ Auditing Process
✔ Field History Tracking
✔ Data Management
✔ Process Builder
✔ Classic Reports
✔ Lightning Reports
✔ Dashboard(Classic & Lightning)
✔ Apex Triggers
✔ SOQL and SOSL
✔ Visualforce Pages
✔ Apex Classes
✔ Standard Controller & Standard List Controller
✔ Custom Controller
✔ BA Process and Techniques.
✔ Stakeholder Need Analysis.
✔ Introduction to Software Development Life Cycles.
✔ Requirement Lifecycles
✔ SLDC Models (Waterfall, Spiral, Agile, Incremental)
✔ Requirement Analysis and Transformation Techniques.
✔ Functional and Non-Functional Requirements.
✔ Finalizing Requirement
✔ BRS & SRS document
✔ Overview of Testing and UAT Testing.
✔ Impact Analysis in Software Testing
✔ Business Analysis Process and ER Diagram
✔ Tools for Designing use cases and data mode.
|Live Instructor Based Training With Software|
|Lifetime access and 24×7 support|
|Certification Oriented content|
|Hands-On complete Real-time training|
|Get a certificate on course completion|
|Live Recorded Videos Access|
|Study Material Provided|
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Salesforce BA Training FAQ'S
Basically, Salesforce BA is a link or a liaison between varying stakeholders who belong to diverse domains in a company. A business analyst should have the competency to fulfill business goals and balance the requirements of varying stakeholders.
By learning through VISWA Online Trainings, advance in your job.
A business analyst needs to be an excellent communicator and negotiator. Among the crucial skills are problem-solving, analytical thinking, and decision-making. Additionally, BAs should possess sufficient technical competence, business process management expertise, and industry understanding.
Knowledge of databases, SQL, ERP systems, Google Docs, Microsoft Office, and other programs are among the technology skills and tools. However, obtaining requirements, documenting, managing business processes, and other non-technical skills are included in some business analysis skills.
Independent, Negotiable, Valuable, Estimable, Sized Appropriately, and Testable are all letters in the acronym INVEST. Project managers and business analysts typically use this phrase to refer to the delivery of high-quality goods and services.
Project deliverables are a group of quantifiable goods and services that are provided to the client at the end of the project. Essentially, it is the outcome of a project.