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PEGA 8.1 (CSA & CSSA) Online Training
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About Course
The PEGA course provides in-depth training on business process management (BPM) and customer relationship management (CRM) using the PEGA low-code platform. This program covers application development, case management, decision rules, UI design, integrations, automation, and real-time decisioning. Learners will gain hands-on experience in building scalable enterprise applications that improve business efficiency and customer engagement. The course also prepares participants for industry-recognized PEGA certifications like CSA, CSSA, and CPBA, which enhance career opportunities. By the end of the training, you’ll have the skills to design, develop, and manage PEGA applications for digital transformation. Enrol today to earn your certification.
PEGA Training Course Syllabus
Module 1: PEGA Introduction
- Business Process Management (BPM)
- Business Rule Engine (BRE)
- Pega Rules Process Commander and architecture
- Pega Rules Process Commander Features
- PEGA Installation Overview and specifications
- Designer Studio Overview
- Organization Structure/Operator ID and Creation Access Group
- Rule Types overview
- Participants to do PEGA Installation on their individual systems
- Participants to login designer studio
- Participants to go through various menus available on designer studio
- Participants to create Organization structure, create operator id
- Participants to do excises on operator and application mapping relationship
- Participants to create multiple operator ids and access groups. Operator IDs will be assigned to access groups which in turn will provide access to application manually.
Module 2: Project Implementation Methodology
DCO
- Rule set and Class rule
- Application Profiler
- Application Express & Application Accelerator
- Four-Layered Class Structure- Enterprise Class Structure
- Create Application ID and Version
- Create Access Group
- Use cases
- Guardrails
- Participants to do excise for creating use case automatically
- Participants to do application Express for creating sample application
- Participants to do Application Profiler & Express
- Participants create multiple operator ids and access groups. Operator IDs will be assigned to access groups which in turn will provide access to the application.
- Participants to create enterprise-class structures and rulesets for sample applications using framework and implementations structures
- Participants to do application and Ruleset locking.
Module 3: System Architecture
- Four Layered Class Structure- Enterprise Class Structure
- Create Rule Set/Rule Set Versions
- Rule set Pre-Requisites
- Adding Ruleset
- Import and Export of Ruleset
- Rule set Types
- Create Class Hierarchy
- PRPC Standard classes
- Work classes & Class Group
- Inheritance and Types
- Add Case Types
- Rule Resolution
- Rule Delegation
- Participants to create enterprise-class structure and ruleset using application and framework layers.
- Participants to create Ruleset manually
- Participants to add Ruleset manually to the application
- Participants to do import & export Ruleset.
- Participants to add Case type to application and check rules in class structure.
- Participants create Case type to applications manually
- Participants to create class types and class group rules manually
- Participants to create inheritance manually
- Participants to do excise on Rule delegation.
- Participants to do excise on Rule Resolution.
- DB Architecture, Class groups
- Standard Data classes
- PRPC Internal Database
- PRPC Standard data types
- Inheritance and Types
- Create Datatype
- Participants to create data types (Data tables) for storing data in PRPC Internal Database
- Participants to create rulesets for versions for data tables.
- Participants to create property rules in Data Model.
- Assessment on the current week training
- Create Datatype
- Create Columns
- Add columns
- Property Rules and Property types
Reports
- ReportDefination
- List view
- Summary View
- Participants to create data types (Data tables) for storing data in PRPC Internal Database
- Participants to create rulesets for versions for data types.
- Participants to create property rules in Data Model.
- Participants to create Columns and add Columns to Datatypes.
Module 4: Data Structure
- Data Transforms Rules
- Create Data Transform Rules with Different Actions
- Embedded properties
- Data pages
- Create Data Pages
- Table lists
- Reports
- Create Reports
Reports
- ReportDefination
- List view
- Summary View
- Participants to create data transformation rules using all actions
- Participants to create property using table list
- Participants to create Data pages using scopes, modes manually.
- Participants to create Reports manually.
- Participants to run Data Pages and Check data in Clipboard using scopes and modes
- Participants to map and run Reports in Different portals like Developer, Manager, user portals.
- Participates to schedule Reports and send it to mails.
Module 5: User Interfaces
- Front end graphical UI
- Harness/Sections
- Layouts Types
- UI Controls
- Skin Rules
- Portal Rules
- Dynamic lists
- Navigation Rules
- Validation types & Rules
- Participants to create Harness Rules using different layouts& Section
- Participants to create Section rules using different layouts and map properties to different controls.
- Participants to create Skin Rules using different CSS.
- Participants to create Portals and link to access group
Module 6: Process – Flows
- Process flow and types
- Flow rules/shapes
- Starting flows
- Screen flows
- Sub flows
- Flow shapes
- Draft flows
- Correspondence
- Flow Actions and types
- SLA
Module 7: Case Management
- Stages and steps
- Processes and User actions, Utilities
- Parent case and Sub cases
Module 8: Process – PRPC Workflow Concept in Vision
- Participants to create standard, Sub, Screen process flow using different types of shapes
- Participants to create parent Case type and child case type in Case Management.
Module 9: Computations and Comparisons
- Decision Rules and types
- When Rule
- Decision Table
- Decision Tree
- Decision Map
- Participants to create When Rule using all actions.
- Participants to create Decision Tree Rule using all actions.
- Participants to create Decision Table using all actions.
- Participants to create Decision Map rule.
Module 10: Declarative Rules
- Declarative rule types
- Declare Expressions
- Constraints Rule
- Declare Trigger Rule
- Declare On Change Rule
- Expression calculation
- Participants to create Declare Expressions using all actions.
- Participants to create Constraints Rule.
- Participants to create Declare Trigger Rule
- Participants to create Declare On Change Rule.
- Participants to create Expression calculation.
Module 11: Technical – PRPC Automate processing
- Activities
- Pega Standard Methods
- Obj methods
- Connect methods
- Pages Methods
- Property Methods
- Rdb Methods
- Participants to create activity rules using different pega functions.
- Participants to create activity rules using page methods
- Participants to create activity rules using Property methods
- Participants to create activity rules using Obj methods
- Participants to create activity rules using Connect methods
- Participants to create activity rules using Rdb methods.
Module 12: Integration
- Connectors
- Services
- File Listeners
- Participants to create Soap connector, receive, process a XML Request and send a XML response back.
- Participants to create REST integration
- Participants to create External DB connector rules
- Participants to create JAVA connector rules
- Participants to create JAVA connector rules
Module 13: Security
- Roles And Privileges
- Access Manager
PEGA Course Key Features
- Live Instructor based training with software
- Certification Oriented content
- Hands-on complete Realtime training
- Flexible schedule demo's & classes
- Live recorded videos access
- Study material provided
- JOB Assistance
Course completion certificate
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- Schedule your sessions at your comfortable with timings
- Instructor-Led training real time projects
- Certification Guidance
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Self-Paced Learning
- Complete set of live-online training session recorded videos.
- Learn technology at your own pace.
- Get access for lifetime.
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- Learn as a full day schedule with discussions, exercises.
- Practical use cases.
- Design your own syllabus based
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PEGA Online Training FAQ'S
What is PEGA?
PEGA is a low-code platform for Business Process Management (BPM) and Customer Relationship Management (CRM). It helps organizations automate workflows, improve decision-making, and build scalable enterprise applications.
What are the main features of the PEGA platform?
Key features include:
Low-code application development
Case management
Business rules engine
Real-time decisioning and AI
Integration with third-party systems
Workflow and process automation
What is a Case in PEGA?
A Case in PEGA represents a business process or task that needs to be completed. It contains stages, steps, rules, and workflows to ensure process automation and tracking.
What are PEGA certifications?
PEGA certifications validate skills in application development and BPM. Popular ones include:
CSA (Certified System Architect)
CSSA (Certified Senior System Architect)
CPBA (Certified Business Architect)
What are the advantages of using PEGA?
Faster app development with low-code tools
Flexibility in workflow and business rules
Strong integration with enterprise systems
Improved efficiency through automation
Scalable architecture for digital transformation
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